Thank you for choosing Max Studios for your online promotion and studio service needs. We strive to provide the highest level of service and satisfaction to our valued customers. In the event that you are not entirely satisfied with our services, please review our refund policy outlined below.

1. Eligibility for Refund
1.1 Online Promotion Services: Refunds may be considered in the following cases: If the service is not delivered as described in the service agreement. If there are technical issues on our end that prevent the successful completion of the service. If you cancel the service within 24 hours of purchase, and no work has been initiated.

1.2 Studio Services: Refunds may be considered in the following cases: If you cancel the studio booking at least 72 hours in advance. If there are technical issues on our end that prevent the successful use of the studio space. If the studio space is not as described or does not meet reasonable expectations.

2. Refund Process
2.1 Requesting a Refund: To request a refund, please contact our customer support team at maxstudioslive@gmail.com,8330027266 within the applicable timeframe stated in section 1. Please provide the following information: Full name Order number Reason for refund request Relevant supporting documents (if applicable)

2.2 Evaluation: All refund requests will be evaluated by our team to determine eligibility based on the criteria outlined in section 1.

2.3 Processing Time: Refund processing times may vary depending on the payment method used. On average, refunds will be processed within 5-7 business days from the date of approval.

3. Non-Refundable Items and Services
3.1 Online Promotion Services: Services that have been successfully delivered and meet the criteria stated in the service agreement are not eligible for refunds.

3.2 Studio Services: Additional services, equipment, or amenities booked in conjunction with the studio space rental are non-refundable if they have been provided as described.

4. Exceptions
4.1 Force Majeure: Max Studios shall not be liable for any failure or delay in performing its obligations due to circumstances beyond its reasonable control, including, but not limited to, acts of God, war, terrorism, pandemics, strikes, and natural disasters.

5. Contact Us If you have any questions or concerns regarding this refund policy, please contact our customer support team at maxstudioslive@gmail.com,9778277784.

6. Changes to the Refund Policy Max Studios reserves the right to amend this refund policy at any time. Any changes will be effective immediately upon the posting of the revised policy on our website.

Thank you for choosing Max Studios. We appreciate your business and look forward to serving you.

Last Updated: OCT 30, 2023